bet66 Responsible Gaming — Know Yourself, Stay Safe
Gaming is a form of entertainment — don't let it become a problem. bet66 believes every player can play safely and in control. On this page, learn how to set your own limits, recognise warning signs, and get support when needed.
Gaming Should Be Controlled and Enjoyable
At bet66, we believe betting and casino gaming is only enjoyable when it stays a hobby — not as a source of income, but as part of entertainment. The mental well-being and financial safety of every user is our priority.
Before using this platform, please read our Terms and Conditions carefully — they cover important details on gaming restrictions, age eligibility, and responsible behaviour. bet66 serves only those aged 21 and above.
People often don't realise when a hobby turns into a habit and a habit into dependence. So ask yourself regularly: Am I staying within budget? Am I placing more bets to recover losses? Is gaming taking priority over time with family or work?
What is Self-Exclusion?
If you feel it is becoming difficult to control your gaming, you can contact bet66's live chat and request to have your account temporarily or permanently closed. This is called self-exclusion. Both options are available — taking a break for a set period or deactivating your account completely.
During self-exclusion, you will not be able to log in to your account and no marketing messages will be sent. This is entirely confidential.
Set Limits for Yourself
bet66 gives you full control over your gaming. Use the tools below to decide for yourself how much you play.
Deposit Limit
Set in advance how much you will deposit per day, week, or month. Once the limit is reached, no further deposits will be accepted.
Session Limit
Set a time limit for how long you play in one sitting. When the time is up, the session will end automatically.
Bet Limit
Set a limit so you cannot place bets beyond a certain amount — per round or per day.
Cool-off Period
Need some distance? Take a break from your account for a set number of days — from 24 hours up to several weeks.
Self-Exclusion
For a long-term break or to close your account completely, contact us directly via live chat.
Reality Check
Receive alerts at set intervals — see a brief summary of how long you have been playing and how much you have lost.
To access these features, contact our support team via bet66's 24/7 live chat or email. You can also visit our FAQ page for common questions.
Recognise Problem Signs Early
If any of the following applies to your life, do not ignore it.
Chasing Losses
Repeatedly placing bets to recover lost money — this is the first and clearest sign of a problem.
Breaking Your Budget
You are depositing beyond the limit you set for yourself or borrowing money to place bets.
Pulling Away from Family and Work
Spending time on gaming at the expense of family time or your work.
Hiding Your Gaming
Concealing your gaming habit or the amount you have lost from family or friends.
Restlessness and Anxiety
Feeling restless when you cannot play, or feeling like something is missing when gaming is not on your mind.
Financial Pressure
Placing bets using money set aside for bills or essential expenses.
What a Responsible Player Does
- Sets a fixed budget before playing and sticks to it.
- Does not place more bets out of frustration after a loss.
- Avoids betting while drinking or under mental stress.
- Treats gaming as entertainment, not as a way to earn money.
- Sets time limits and deposit limits for themselves.
- Takes breaks when needed and spends time with family.
- Seeks help immediately if a problem arises.
Age 21+ Requirement
To open an account and play at bet66, you must be 21 years of age or older. An ID document must be provided during account verification.
If you believe someone you know who is underage is using this platform, please inform our support team. We will take action immediately. Keeping minors away from gambling is our social responsibility.
If there are children at home, use a password on your device and sign out of your bet66 account after each session.
You Are Not Alone — Help Is Available
Gaming problems are not something to hide. The sooner you seek help, the sooner things can get back to normal. The bet66 support team is always here, and you can also reach out to family and professional counsellors.
bet66 Live Chat Support
Talk to our support team via live chat 24 hours a day, 7 days a week. Support is available in both Bengali and English.
Contact by Email
If you prefer not to chat live, write to us by email. Our team will respond promptly and assist with setting limits or self-exclusion.
Family and Professional Advice
Let a trusted family member or friend know. If needed, speak with a mental health specialist or professional counsellor — it takes courage to do so.
We believe that being able to talk openly about a problem is the first step. Conversations with the bet66 support team remain completely confidential. See our Privacy Policy to learn how your personal information is stored and used.